Sgt. Chris Laycock said the woman, who is 26 years old, had her toes over the edge of the employee parking deck off North Avenue when he arrived on the scene around 5:30 p.m. with crisis negotiators from the police department.
"I was the one that originally made contact with her on the roof. I talked to her for about an hour and was able to get close enough to her that myself and other officers could grab her and pull her off the edge," he said.
Laycock said the woman appeared disheveled.
"She was very distraught over many family issues. Some mental health issues could have also been there," he said. "She didn't want to get down. There were several times that I thought she would jump."
Family members were not at the scene, Laycock said.
Police did not have to deploy a jump bag during the incident and traffic was not shut down in surrounding areas. The incident attracted several bystanders, Laycock said.
Officer Jenny Murphy said the woman, before heading to the parking deck, was at WellStar Kennestone Hospital awaiting a mental evaluation.
She had called a crisis hotline number from Powder Springs threatening to kill herself, Murphy said, and was transported to WellStar Kennestone. Police could not say how the woman was threatening to kill herself.
At the hospital, the woman grew impatient and decided to walk out. A hospital employee called police after seeing her on the ledge, Murphy said.
The woman was taken back into the hospital for an evaluation and treatment, Murphy said.