Tow truck removed after residents protest to city
by Noreen Cochran
January 14, 2013 11:52 PM | 6141 views | 6 6 comments | 8 8 recommendations | email to a friend | print
MARIETTA — Protests last week by neighbors led to the end of what they deemed an annoyance at Lewis Park just north of the Square in Marietta.

After employees of a towing company were frequently spotted in the park, reportedly waiting for calls to pick up vehicles illegally parked, a group of homeowners took its complaints to the city.

“I have to say we have not seen this company here since this notice below,” Ida Smith, co-president of the Magnolia Park Homeowners Association, said Monday about an email from Marietta Parks and Recreation Director Rich Buss. “Looks like the Marietta Police Department has addressed the current Crown Towing issue.”

Buss said Maj. Marty Ferrell had a conversation with Stacy Tillman, the owner of Marietta-based Crown Towing and Recovery.

“They agreed the truck should not park there and will address it with the driver,” Buss wrote Friday. “I don’t expect him to park there any longer.”

Smith had alleged in two emails earlier this month to City Councilman Andy Morris that the company was using the amenity’s parking lot for work activities.

“The situation at Lewis Park with Crown Towing is getting ridiculous, and we are getting very disgusted with this company for its daily loitering,” she wrote Jan. 6. “Now Crown Towing is starting new habits and actually working their business at Lewis Park. On a daily basis, we see the towing service person towing the vehicles to Lewis Park where he repositions the towed vehicle in a very involved process. This process results in making loud noises and creating havoc in the parking lot.”

Future havoc could result as well, Smith said.

“There have been altercations out there. (Vehicle owners) get a sign their cars are towed, they hear they can find him at Lewis Park, and I’m afraid they’re going to attack him at the park,” she said about the tow truck driver.

Other residents of Magnolia Park, which overlooks the area, also objected.

“This type of behavior is not uncommon to this area,” homeowner Lisa Vitello wrote on Jan. 7. “There are laws in place that are constantly being broken. Why implement if the city has no intentions to enforce.”

In addition, Smith said one company may encourage others.

“Who’s to say there aren’t two or three other towing companies that are going to do the same?” she said.

Smith said she hoped the complaint process worked.

“I am following procedure and not taking anything into my own hands,” she said. “But if I see someone towing out there, they are going to hear from me.”

According to company spokesman Bret Tillman, it won’t be Crown.

“We haven’t been there since Thursday,” he said Monday.

Bret Tillman said the decision to pull back to its regular tow lot on Fairground Street and Commerce Park Drive followed a conversation with Ferrell.

“One of the commanders, a super-nice guy, called and told us they’re continually getting complaints and asked if there’s anything we can do. He understands we’re not doing anything illegal. He asked if we could find someplace else to sit. We said absolutely,” he said.

Bret Tillman denied there was work taking place at the park.

“We have a bunch of clients right around that area. They are property management companies. They call us when they have illegally parked cars, and we go pick them up. A lot of them are around that area. Instead of us going all the back to our tow lot, we hang out there and wait for calls,” he said.

Bret Tillman said his drivers have the right to park at the park during their down time.

“My guys sit there and eat their lunch or make phone calls until dispatch calls. They’re not doing anything different than any other service trucks,” he said about delivery and emergency vehicles also occupying its parking lot.

As far as working on a towed vehicle, Tillman said Smith had observed a safety check.

“Every once in a while when we get a car and the driver looks and sees it’s not 100 percent completely safe, he’ll lower it down and redo the straps,” Tillman said. “It’s never completely unhitched from the truck.”

Nevertheless, Smith said she was glad City Councilman Andy Morris planned to address the issue at the Marietta City Council parks and recreation committee meeting Feb. 7.

“We have been working with Morris and the other council members on the issue should this continue and/or if another towing company or any type of business should follow suit — using the park for their business purposes and not for the taxpayers’ intention of recreation and fun for park activities,” Smith said Monday. “We do not feel this is just a ‘parking’ issue, and we are waiting for any more discussions directed towards us. We do hope the agenda item is discussed at the next meeting as we still feel strongly that the city of Marietta should monitor these types of businesses/activities on park premises and research other reasons to deter inappropriate use of the public parks.”

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June 04, 2013
I had to rush my wife to the ER at Wellstar,Kennesaw. Took her in while registering they said I had to move my car. I asked where they said self park down the street on right it was approx 9:30pm. My wife was in horrible pain and vomitting. I parked in a lot that was empty an unlite. Went to get car at 11:45 it was gone.It was towed by Crown at 9:35pm within 5-10 minutes of my parking. Idid not know it was a private doctors office lot because it was unlite. I had to pay for a $35 cab home and $125 to get my car back. I can not say for sure but I believe they were sitting across the street waiting for someone to park their. Because they would only take cash to get my car back.
March 11, 2013
This company has just moved to another location where they sit and wait to tow. I was towed Saturday night within 10 minutes of walking into the store that the parking spot was designated for. My friend saw him hooking my car up and we pleaded with the guy stating we were in the Just Kiln' Time store, but he would have nothing to do with it. We called the police, but they couldn't do anything about it either. I am waiting on the owner of Just Kiln' Time to call me to resolve the issue before I take further actions.
March 26, 2015
If someone parked on your driveway or yard, at your home or property. What would you do? Private property, is private property. Just because there's a parking lot, doesn't give you the right to park there or even trespass onto the property.

I think people are forgetting that there are two sides to every story. And there are owners complaining about their parking lots being used by people who are not supposed to be using them. End of story.
Bob Bummer
January 15, 2013
I can see that the problems of 2013 are the same ones of 2012. I am starting to think that nothing is getting accomplished so that some people in government have a purpose in life and job security. Are these problems that complicated that there are no solutions from year to year?
One and the Same?
January 15, 2013
Are these the same Tillmans that make a nice living booting cars on Atlanta Street?

old worker
July 15, 2013
I no all about crown towing an how they get there car.s to towe they have cameria.s set up on there cell phone an tablets in there truck thats how they get your car so fast.they are watching lots behind the hospital they watch you park an run an get your car as short as 1 minute after you get out.i would love to shut them down.that is bad way to earn your money off of sick folks.they need to be stopped.they could bring bad carma on there self.what they are doing is against the law.i no 2 people that use to work there.i would love to help

4043991848 pls call if i can help!!!
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