Cloud-based company expands to Cobb
by Michael J. Pallerino
November 04, 2013 12:00 AM | 2166 views | 1 1 comments | 8 8 recommendations | email to a friend | print
Pictured is Chief technology officer Andy Augustine, who will lead the local office. "We have everything here from cloud, to big data and some predictive analytic products we are working on. All of these areas combined make for a compelling story for people who want to work in technology."
Pictured is Chief technology officer Andy Augustine, who will lead the local office. "We have everything here from cloud, to big data and some predictive analytic products we are working on. All of these areas combined make for a compelling story for people who want to work in technology."
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CUMBERLAND - One of the most defining aspects of the recently opened Smarsh offices in the "Platinum Triangle" at the Cumberland/Galleria can be seen on the large monitors that provide a look into all the customer data flowing in and out of its service platforms. The Portland, Ore.-based company delivers cloud-based solutions for more than 20,000 customers that rely on it to help meet regulatory compliance, e-discovery and record retention requirements.

The Cumberland/Galleria office, which houses a large part of the Portland, Ore., company's East Coast technical operations and customer service support center, will play a key role as the company continues to advances its cloud-based big-data technology. 

The location also will serve as a prime-recruiting vehicle for Smarsh's recent entrance into the Atlanta market, an area made enticing because of its base of technologically innovated companies and the wealth of talent available in universities such as Georgia Tech and Southern Polytechnic.

"The technology platforms that we have in place will be pretty appealing to people in this (technology) space," said chief technology officer Andy Augustine, who will lead the local office. "We have everything here from cloud, to big data and some predictive analytic products we are working on. All of these areas combined make for a compelling story for people who want to work in technology."

According to research firm The Radicati Group, the worldwide information archiving market is expected to grow to $8 billion by 2017 - numbers that continue to fuel Smarsh's growth. Over the past six months, Augustine said the Cumberland/Galleria office already has added 20 employees. It expects to add between 50-75 here over the next few years. 

Along with opportunities for technology-based positions, Smarsh offers a number of employee development programs, including Smarsh University, which provides training in areas such as leadership, and technical and product-related skills. The company also encourages its employees to be active in the local technology community through programs such as T.A.G. (Technology Association of Georgia), etc. 

"For a small company, we have invested heavily in the talent development of our people," he said. "There is no shortage of business opportunities available out there. It's just a matter of how quickly we can get people in."

Augustine said the Cumberland/ Galleria location will be looking to add talent in three areas, including its implementation team, which works to acclimate new customers, the account management group, which works closely with its larger customers, and the tier 1 and tier 2 technical support teams.

Founded in 2001 by Steve Marsh, the company, which recently was named to the Inc. 5000 for the sixth straight year, has posted double-digit growth since 2010. Along with its Portland, Ore., headquarters, it employs 200 employees throughout offices in Atlanta, Boston, Los Angeles and New York City.

Snapshot on Smarsh

Who they are: Smarsh provides hosted solutions for archiving electronic communications, including email, instant messaging and social media platforms such as Facebook, LinkedIn and Twitter. These solutions help organizations manage and enforce flexible, secure and cost-effective compliance and records retention strategies.

Founded: 2001

Headquarters: Portland, Ore. 

Satellite offices: Atlanta, Boston, Los Angeles, New York City

Cumberland/ Galleria office: 200 Galleria Parkway Suite 330, Atlanta, GA 30339

Comments
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Pennel Rubison
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November 06, 2013
Smarsh sounds like company to watch. The business model is solid and it has HUGE potential for growth. Expanding the Atlanta to attract exceptional technical talent is the right move.
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